terms + policies

cancellation policy

In consideration of everyone’s valuable time, we request a 24 hour notice of a change, reschedule or cancellation in order to avoid a charge of 50% of the scheduled service. For parties of four or more we request a 48 hour notice of change, reschedule or cancellation in order to avoid a full charge of the scheduled service. All no show reservations will be assessed a charge at full value of services. Providing your credit card number at the time of booking is confirmation that you understand our policy.

product returns

If you’re unsatisfied with your skincare product purchase, we happily accept skincare product returns accompanied by the original receipt within 30 days of purchase. A full refund to the original form of payment only will be issued.

All other purchases, including makeup, may be returned for store credit only within 30 days of purchase. Store credit must be redeemed within 90 days.

prices + payment

We happily accept cash, Visa, Mastercard, Discover and American Express. A credit card number is required to secure your spa appointment. Gratuity for therapists is not included in the amount of your service. Our prices are subject to change without notice.

making a spa reservation

Please call or go online to make your spa appointment. Advanced booking is encouraged to ensure the availability of your desired appointment date, time and therapist. Please make us aware at the time of booking if you have any special physical or medical needs to consider prior to your service (allergies, food or product sensitivities, pregnancy, etc.)